This collection highlights a few hardwood flooring projects that Dalene Flooring has completed. They range from traditional flooring like oak and maple to more rustic woods as well.
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Robin was extremely informative, helpful & ensured our job was set up to succeed. I knew what was going to happen, what and it was completed as expected. She was knowledgeable about the projects, worked overtime to complete the order and we couldn't be happier.
I just wanted to give you feedback on the service I received at my home. We had three rooms of hardwood floors re-finished (we had never had this done before because it was all carpeted). I wanted to let you know that Tony M did an excellent job and so did your crew. As an owner of two homes, I can't tell you how refreshing it was to work with a business/contractor that cared about its customers and didn't make me feel like my small job was unimportant. It is very rare these days! Tony was available to answer any questions I had and got back to me very promptly. Your company was in constant contact with me throughout the process and let me know when they would be out on a daily basis. The floors came out beautifully. It was a great experience all around and, as I said, that is far and few between these days. You can be certain that I will be coming back to Dalene Flooring for my future needs.
Dear Mr. Dalene, I just wanted to let you know what wonderful people you have working for you! It started with Robin, she was amazing!!! I was having my kitchen, mud room and bathroom done over. So it was very overwhelming! She was very knowledgeable and helpful about all the products, I had wood floors and tile installed. She coordinated the install times around my cabinet install. It just went so smoothly. She was even available on her days off through email and she either called me or emailed right back! Every one was professional and detail oriented. The guy Paul who sanded and stained my floors was so meticulous. Bruce was a perfectionist. His craftsmanship was impeccable! He was very professional and trustworthy. My tile is beautiful!!! So thank you for your amazing team! I wish the rest of my project was so easy! Thanks again, Christine C
I want to thank you and the Dalene Flooring team very much for your excellent customer service and installation. From the ordering to the quote to Robert taking over while you were on vacation to you setting up the pickup of the baseboard in advance to Richie and the installation. I could not have been more pleased. You all really know how to do customers service!! I want to add a special thanks for your team on Hale Road who went out of their way to help my 80 year old Mother who was picking up my baseboard, she said they were wondering. Last but certainly not least Richie did an amazing job on the installation and I could not be more please. I absolutely love my new floor!! Thank you all for a great experience that you can be sure I will share with family and friends!!Respectfully,Lisa
Building a home is very challenging but having the help of professionals like all I worked with at Dalene Flooring made it an exciting and rewarding process. From product selection, wood, carpet & tile Brenda in South Windsor did an exceptional job. She knew what to show me and was very educated on every product. Her design abilities unmatched by anyone. My floors are beautiful . I have received so many compliments. My showers and kitchen back splash are works of art. The installation crew was professional, neat and were on site when they said they would be. From selection, design, service to installation I would recommend no one else. Great people doing great work! Thank you so much!!!