Buying flooring for the first time may seem overwhelming. Like any other home improvement project, it may get complicated but the flooring experts at Dalene Flooring will help you through the process and help it go smoothly. Below gives a step-by-step of how our process works.
1. Measure & Prepare
Schedule afree in-home measurewith our estimator and they’ll determine the square footage, floor preparation, trim/transitions and overall scope of the project.
This step is a necessary to help us visualize the space, attempt to mitigate any installation issues and minimize waste to maximize your dollar.
2. Choosing the Right Floor
The next step will involve meeting with one of our project coordinators to choose from the vast array of flooring in our floor design showrooms.
Choosing the right type of floor for your home goes well beyond style and color. You need to consider your family’s lifestyle, performance needs and functionality of the room. Each flooring type has it’s advantages and here at Dalene Flooring, we’ll help you understand those differences.
3. Scheduling your Flooring Project
There are a lot of moving parts with each flooring project: from ordering and delivery of material, acclimating material to your unique environment and scheduling the installation crew; your project coordinator is your liaison to help ensure the job runs smoothly.
With your project coordinator, the set date for installation is established. The day before delivery of materials, you receive a call or email (whatever you prefer) letting you know that they will be delivering. With some flooring products (like hardwood), delivery may be a few days before to acclimate the flooring to your home.
The same day the material is delivered, you’ll receive another call or email to give you a time frame for when you can expect our installation crew. With many installations going throughout each day, we provide a window of time (8-10am, 10-12pm, etc…) of when we approximate their arrival. Project delays or unexpected circumstances can delay the installation crews, we will try to call if that happens.
To earn certification, we have completed an extensive training program and pass a comprehensive examination demonstrating knowledge of installation services. Attaining certification demonstrates a commitment to personal excellence and a consistent dedication to superior customer service and professionalism.
Flooring Installation: Our Most Important Service
Dalene Flooring prides itself on providing top-notch installation services. We have 5-star rated Installation Excellence installers to complete any flooring project. Check out our portfolio for all types of flooring installations.
Not sure what to expect from your flooring installation? Watch this video to understand the process from inspiration to installation here at Dalene Flooring Carpet One. Our flooring experts and craftsman installers make the process easy and ensure a new installed floor that you’ll love.
Everyone who works with Dalene Flooring is treated as family members and our customers are treated as friends. Our goal is make your house beautiful. We’ll help turn your flooring into an extension of your personal style.
We want you to be to be happy, we want you to love the floors that they got installed and we want you to tell your friends about it!